FAQS

Order Status & Tracking

Login to your account and click on My Orders to get all the information.

Orders, once processed and shipped can be tracked using the consignment/tracking number, commonly referred to as the AWB number. You can track your order in two ways –

  1. After you log in to your Adorenite account, go to the ‘My Account’ page and find the order number your wish to track. Click on ‘Track my order’ to see real-time updates of your shipment status. Please note that this link becomes valid only 24 hours after your order is dispatched.
  2. Alternately, you may track your order through our order shipment email which provides a direct link to track your order real-time on the service provider’s website

In cases where our website can’t link to the courier service providers’ website in real-time, we will share the AWB number and the provider’s name with you via email, and on your account page. To track your shipment status, all you need to do is –

  1. Go to the service provider’s website
  2. Type in the tracking number provided in the mail in the Tracking section and check the status

Once you have shortlisted the product you wish to buy, select the size & colour, click Add to Bag, and view your cart. Here you can enter the discount/coupon code, click on Apply Code, and follow the rest of the instructions to place your order.

You will receive an email confirmation from Adorenite once your order is successfully placed. The mail will have all the details related to your order.

Please allow 24 hours post-delivery of your order for the order status to be updated.

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