Cancellation Policy

You can cancel an order through the Adorenite website/m-site until it has been packed at our Warehouse. This includes items purchased on sale also. Any amount paid will be credited into the same payment mode using which the payment was made.

No, you cannot modify the order yourself after placing an order on Adorenite. Please get in touch with [email protected] , should you have any shipping address change request. Please note that the shipping address can only be changed before your order has been packed at our Warehouse.
You need to be logged into your Adorenite account to cancel an order. Once you are logged in, tap on the ‘My Orders’ section under ‘My Account’ and then select the order you want to cancel.

If you had placed the order using Cash on Delivery, there is no amount to be refunded at our end as you haven’t paid for the order yet. For payments made via Credit Card, Debit Card, Net Banking or Wallets you will receive a refund (including Shipping Charges) into the source account within 7-10 business days from the time of order cancellation. If payment was made by redeeming Adorenite store credit, refund will be initiated into your Adorenite Credits account within 1-2 days of your cancellation.

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